Help & FAQ
Everything you need to know about your AURVEIL experience.
FAQ
How do I find my size?+
Not sure of your size? Find your fit here:
- Clothing: sizeguide.net
- Rings: brilliantearth.com/ring-size-guide
- Bags and wallets: check the dimensions listed on each product page
Are your products sustainable?+
Every AURVEIL piece is built to last. We source materials that age with dignity, work with responsible suppliers, and design pieces that do not go out of style.
How do I care for my items?+
Every AURVEIL piece deserves to last. Care depends on the material. Find detailed guidance here:
- Jewelry and metals: wikihow.com/Clean-Gold-Jewelry
- Leather and bags: leathercare.com
- Clothing and fabric: cleaninginstitute.org
Try Before You Commit
When your order arrives, take a moment to feel it, try it, and decide. If it is not right for you, hand it back to the delivery person on the spot. Love it? Keep it and pay cash on delivery.
How it works
Your order arrives
Our delivery person brings your piece directly to your door across Morocco.
Try it on the spot
Take your time. Try it, feel it, and check the fit while the delivery person waits.
Keep it or hand it back
Love it? Pay cash and it is yours. Not right? Hand it back on the spot.
A few things to keep in mind
- This only applies at the moment of delivery. Once the delivery person leaves, the sale is final.
- Items must be in their original condition: unaltered and unworn beyond trying.
- Currently available for deliveries within Morocco only.
Payment on Delivery
No card, no online payment, no upfront commitment. You pay when the order is in your hands.
Authenticity Guaranteed
Every product on AURVEIL is sourced from trusted, verified suppliers.
Your Privacy Matters
We never share your personal information. What is yours stays yours.
Delivered to Your Door
We deliver directly to you across Morocco.
Try Before You Pay
Inspect your order before paying. If it is not right, return it at delivery.
Dedicated Support
Have a question? Our team is here via chat or email.